Privacy Policy

Why Precision Meter

Practical Metering Solutions, Backed by Clear Support

Precision Meter supplies metering equipment, fittings, communication products, and related accessories for residential, commercial, and project-based applications.

  • Revenue-grade metering products
  • Products for water, electrical, and related applications
  • Clear product information to help with selection
  • Support for contractors and larger project requirements
  • Volume pricing available for qualifying orders

For the purposes of this policy, Precision Meter Distribution Inc. is the governing legal entity. The term "Precision Meter" is used herein as the company's operating name.

Purpose

This Privacy Policy describes how the Company collects, uses, discloses, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information Collected

The Company may collect the following information:
• Personal Information: Name, email address, telephone number, billing address, and shipping address.
• Order Information: Products purchased, order history, and transaction details.
• Payment Information: Payment information is processed securely by third-party payment processors. The Company does not store credit card numbers.
• Technical Information: IP address, browser type, device identifiers, cookies, and analytics data.

Use of Information

Personal information may be used for:
• Processing and fulfilling orders
• Providing customer support
• Communicating order updates
• Fraud prevention and security
• Website performance and analytics
• Compliance with legal obligations

Consent

By using the website or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Disclosure of Information

The Company may disclose personal information to:
• Payment processors, including Stripe and PayPal
• Shipping carriers, including Canada Post, UPS, and FedEx
• IT service providers and analytics platforms
• Legal authorities when required by law
The Company does not sell or trade personal information.

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.

Safeguards

The Company employs reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Access and Correction Rights

Under PIPEDA, you may request access to your personal information or request corrections. Requests may be submitted using the contact information below.

Third-Party Services

The website is hosted on BigCommerce, which may store data on servers located outside Canada. Third-party services have their own privacy policies, and the Company is not responsible for their practices.

International Data Transfers

Personal information may be transferred to and stored in jurisdictions outside Canada, including the United States, where different privacy laws may apply.

Policy Updates

The Company may update this Privacy Policy periodically. The most recent version will be posted on the website.

Contact Information

Precision Meter
Email: support@precisionmeter.com
Toll-Free: 1-800-495-3011